Privacy policy
Updated: 11/03/2024
At Equipassion Boutique, we attach great importance to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you browse our website www.equipassion-boutique.com and make purchases.
1. Collection of Personal Data
We collect certain information when you use our website, in particular:
✔️ When you register or place an order: surname, first name, email address, postal address, telephone number, payment information.
✔️ When you browse: IP address, browser type, pages visited, length of visit.
✔️ When you sign up to our newsletter: email address.
✔️ When you contact our customer service: the information you provide in your message.
We only collect the information strictly necessary to manage your experience on our website properly.
2. Use of your Data
We use your personal data to:
✅ Process your orders and deliver your products.
✅ Manage your customer account and personalise your experience on our website.
✅ Improve our services and our website by analysing browsing data.
✅ Send promotional offers and newsletters, only if you have consented to this.
✅ Ensure security and prevent fraud.
3. Sharing your Data
We undertake never to sell your personal information. However, we may share certain data with:
🔹 Our payment providers (e.g. Stripe, PayPal) to process your transactions.
🔹 Our logistics partners (e.g. La Poste, carriers) to deliver your orders.
🔹 The competent authorities where required by law.
These providers are subject to the same confidentiality obligations as we are.
4. Security of your Data
We implement strict security measures to protect your information:
🔒 Encryption of payments and transactions.
🔒 Access to personal data restricted to authorised staff only.
🔒 Secure storage of customer information.
Despite these efforts, no transmission of data over the Internet is completely secure. We encourage you to choose strong passwords and not to share your login details.
5. Data Retention Period
We keep your information as follows:
📌 Orders & invoices: 5 years to meet legal obligations.
📌 Inactive customer accounts: deleted after 3 years of inactivity.
📌 Newsletters: until you unsubscribe.
You can ask for your data to be deleted at any time (see section 7).
6. Cookies & Tracking
We use cookies to improve your browsing experience and analyse our audience. Cookies allow us to:
🍪 Remember your preferences and the contents of your basket.
📈 Track website statistics (via Google Analytics).
🎯 Personalise advertising (via Facebook Pixel, if enabled).
You can manage your cookie preferences via your browser settings.
7. Your Rights over your Data
In accordance with the Règlement Général sur la Protection des Données (RGPD – General Data Protection Regulation, GDPR), you have the following rights:
✔️ Right of access: you can ask what information we hold about you.
✔️ Right to rectification: have your data amended or corrected if it is inaccurate.
✔️ Right to erasure: ask for your personal data to be deleted.
✔️ Right to object: refuse the use of your data for marketing purposes.
✔️ Right to data portability: receive a copy of your data in a usable format.
📩 To exercise your rights, contact us at: sellerie.equipassion@gmail.com
8. Changes to the Privacy Policy
We reserve the right to amend this policy at any time. Any update will be announced on our website. We encourage you to consult this page regularly to stay informed of our practices.
9. Contact
📧 Email: sellerie.equipassion@gmail.com
📍 Postal address:
Equipassion, 51 rue Michel Jandet, 73390 Chamoux sur gelon France
We are at your disposal for any question relating to the protection of your data.
