Privacy Policy

Last updated: 11/03/2024

At Equipassion Boutique, we attach great importance to the protection of your personal data. This privacy policy explains how we collect, use, and protect your information when you browse our website www.equipassion-boutique.com and make purchases.

1. Collection of Personal Data

We collect certain information when you use our site, including:
✔️ When you register or order: Name, first name, email address, postal address, phone number, payment information.
✔️ When you browse: IP address, browser type, pages visited, visit duration.
✔️ When subscribing to our newsletter: Email address.
✔️ When contacting our customer service: Information you provide in your message.

We only collect information strictly necessary for the proper management of your experience on our site.

2. Use of your Data

We use your personal data to:
✅ Process your orders and ensure the delivery of your products.
✅ Manage your customer account and personalize your experience on our site.
✅ Improve our services and website through the analysis of browsing data.
✅ Send promotional offers and newsletters, only if you have consented to it.
✅ Ensure security and prevent fraud.

3. Sharing your Data

We are committed to never selling your personal information. However, we may share certain data with:
🔹 Our payment providers (e.g., Stripe, PayPal) to process your transactions.
🔹 Our logistics partners (e.g., La Poste, carriers) to ensure the delivery of your orders.
🔹 Competent authorities in case of legal obligation.

These providers are subject to the same confidentiality obligations as we are.

4. Security of your Data

We implement strict security measures to protect your information:
🔒 Payment and transaction encryption.
🔒 Restricted access to personal data to authorized employees only.
🔒 Secure storage of customer information.

Despite these efforts, no data transmission over the Internet is completely secure. We encourage you to choose strong passwords and not share your credentials.

5. Data Retention Period

We retain your information for:
📌 Orders & invoices: 5 years to meet legal obligations.
📌 Inactive customer accounts: Deleted after 3 years of inactivity.
📌 Newsletters: Until you unsubscribe.

You can request the deletion of your data at any time (see section 7).

6. Cookies & Tracking

We use cookies to improve your browsing and analyze our audience. Cookies allow us to:
🍪 Remember your preferences and the contents of your cart.
📈 Track site statistics (via Google Analytics).
🎯 Personalize advertisements (via Facebook Pixel, if activated).

You can manage your cookie preferences via your browser settings.

7. Your Rights over your Data

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
✔️ Right of access: You can ask what information we hold about you.
✔️ Right of rectification: Modify or correct your data if it is inaccurate.
✔️ Right to erasure: Request the deletion of your personal data.
✔️ Right to object: Refuse the use of your data for marketing purposes.
✔️ Right to data portability: Receive a copy of your data in a usable format.

📩 To exercise your rights, contact us at: sellerie.equipassion@gmail.com

8. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any updates will be posted on our website. We encourage you to regularly consult this page to stay informed of our practices.

9. Contact

📧 Email: sellerie.equipassion@gmail.com
📍 Postal address: 

Equipassion, 51 rue Michel Jandet, 73390 Chamoux sur gelon France

We are at your disposal for any questions regarding the protection of your data.